Business plan for repairing computer equipment. How to open your business for the application of flame retardant

Given the high level of computerization, it is not surprising that the demand for repair and maintenance of computer equipment today is very high. Therefore, many seek to build their business in the field of providing computer aid. Communication with high competition companies try differently. Some use "white" technologies, increasing the list of services and additional bonuses, others lead not very honest competition, dumping prices. How to survive in such conditions and create a successful computers repair business?

Business creation options

Before making a computer service plan, consider how your center will function, what is your role in it. From this will depend on the following steps to create a case.

Types of business on the basis of skills:

1. Start of personal business from scratch with the provision of services yourself. After working as a customer database, you can develop a business that enlarges it. This option is possible if you have the necessary technical knowledge and the required skills. In the future, you can hire a manager who will take on organizational issues of business.
2. Start of business from scratch with the organization of the process. If you are approximately focused in the subject, but you yourself do not have enough skills to directly perform work, you can start a business as a manager. That is, your task will be the search for customers, conclusion with them agreements, and then search for knowledgeable people who can fulfill the order for the cost below. This is a little harder compared to the previous option.
3. Start of business from scratch with investment. For this, it is not necessary to have certain skills. It is necessary to have enough money to hire staff, rent and equip the room, launch a job.

Types of business based on the organization's organization scheme:

Computer service business plan can provide several center implementation schemes. At the same time, in most cases, starting capital will not need. But still having the opportunity to make some attachments, you get the opportunity to develop your business faster. So how to open a computer service:

1. Provision of services in private at home by customers. In this case, there is no need to rent a room, from the equipment enough set to work with computer blocks, as well as the software part. Spare parts can be bought in the city with wholesale suppliers. It is enough to have a phone and troubleshore customer database. It is first offered assistance in small repair, removing viruses, setting up the operating system, routers, networks, and so on. Over time, you can invest in creating a site, distribution of flyers, ads. The site will take about a thousand dollars, on its support - about fifty.
2. Provision of services to companies, in essence, work in the computer sphere by freelancer. In this case, in addition to the above-mentioned services, it is necessary to offer assistance to configure the internal network and other things. In fact, this is the operation of a system administrator on call. It is possible to repair computers in place in the office, or take to the house. There may be several such clients that simplifies you search for new orders. Again, from attachments you need only a phone.
3. Organization of a full-fledged service center. For this, serious capital investments will be required. They will go to the creation of the site, its optimization, filling, promotion. It is necessary to allocate at least a thousand dollars to create an online page and fifty a month for its content. Then you need to rent a room and purchase equipment for the center.

Equipment and room

Computer service business plan does not require renting a large room and even more necessarily for this to choose the city center. It simplifies searches a little and cheeshes the rental. For the work center of computer aid, 15-20 square meters is enough. It is necessary to zonate it for a separate room for repair work and a small communication area with clients and receiving orders.

For work it is necessary to purchase special equipment for diagnosis and repair:

• solders
• tin
• microscope
• tool
• thermal Soldering Station
• other tools.

In addition, you will need software. It is desirable licensed - it will simplify your work and will allow you to safely work in the legal field.

Staff

At the initial stage, if you yourself have enough skills to provide such services, you can work independently. However, over time you will need additional staff. It is necessary if you immediately organize a major service center. You will need several engineers who will be engaged directly to the repair of computers. A manager is needed that will look for customers for the computer center, to accept and receive orders. With an increase in the amount of work, the last responsibilities can be assigned to a separate employee. You also need an accountant help.

Service list

Composing a business plan for repairing computers, first of all, such services should be offered:

• full or partial repair of PCs, replacing its parts;
• data recovery;
• internet connection;
• installing antivirus programs, cleaning a PC from viruses;
• formatting and systematization of disks;
• setting up multimedia programs;
• installation, adjustment and software update;
• diagnostics and commissioning of a laptop or PC.

Calculations

To organize this kind of company, it is necessary to invest about 180 thousand rubles. These funds usually go to such expenses:

• advertising - 20 thousand rubles;
• payment of utilities, telephone, Internet - 10 thousand rubles;
• purchase of equipment, purchase and installation of 120 thousand rubles.
• rent - 25 thousand rubles;
• other expenses - 15 thousand rubles.

The revenue part is formed from the payment of services. What tariff to install - depends on the average price that works in your market. Also, the price tag is influenced by the nature of the damage or complexity of the service itself. For example, when the system falls, its recovery starts approximately from 500 rubles, if the client has a disk with the operating system. The final price depends on the type of operating system. The remaining programs are usually installed at 1-1.5 thousand rubles. for every. Restoration of lost data from removable media also costs about 500 rubles. If we are talking about a hard disk, which is also damaged, the service can cost 3-40 thousand rubles.

One engineer is able to generate income from the provision of services in the amount of 50-70 thousand rubles. per month. That is, it can be argued that these investments will return in about six months.

Underwater stones of business

As already mentioned, competition in the market is very high. Therefore, in order to be able to relate to stand out among the competitors, it is worth considering that such factors affect success:

• order speed - try to encourage prize staff for quick execution of orders;
• the quality of the work performed should not be the victim of speed - it should be perfect;
• the list of services should be extensive, it is desirable to constantly expand it and improve it.

Priority steps that need to be laundered

Some entrepreneurs make a big mistake, making first of all those steps that do not lead to the formation of a business. The main principle of development lies in the fact that you must first do what helps to make money, and then everything else.

Therefore, first of all, it is necessary to quit all the strength to search for customers, and not the official registration of business. Register a Ltd. or IP you can always have it, it is important to first create something that can be legalized. Especially since some forms of business organization close much more difficult than open. When registering, by the way, the OKPD Code should be specified 2 95.11 "Services for the repair of computers and peripheral equipment." The big plus business is that there is no need for work to work out some licenses, certificates or permissions.

You only need to buy equipment with which you will work first that you will need constantly. If you declare a customer with an order, where you need to use the equipment that you do not have, you can always contact the desired repair office. And only when you have enough money, it makes sense to buy expensive equipment. So you will quickly exit payback.

The same applies to the rental of the room. Do not look for it without fail in the city center. Enough so that in this place there was a convenient transportation junction, you could easily find.

Thinking a business plan for repairing computers worth considering many trifles, including the location of the repair point, the type of services provided and the cost of equipment, software. If you have never worked in this area to open an enterprise and get a big income from it for the first month of work will be unrealistic, but for this you have. We will tell about all the intricacies of work in the repair of computers, explain how you can smear and spend less money for repair equipment and software. When you have any problems, they will appear, you need to continue to move on, try to develop. This is a very good business with a constant influx of new customers, because computers break very often, and if you become on your feet, you can safely call yourself a successful businessman.

We need to immediately decide which services will be provided by your repair shop. Cut the whole range of services will be unrealistic and expensive, so we choose the main tasks and will perform work only on them. We will choose services where you do not need to use expensive equipment - installing the operating system, installing additional software, diagnose computer operation, replace damaged parts, collecting a computer from scratch. To fulfill these services, we need to spend a little spend on the operating system and find the supplier of details.

Where to seek computers repairroom

We need a small room for installing several tables, cabinets and computers for diagnosis. The room is suitable for 15-20 square meters, preferably with cosmetic repairs - so that it is not to spend on it. Rent of such a premises will cost us 20 thousand rubles. These are the first business costs of computers. Try to find a room near a well-known building, whatever in the business card and on the site easier to describe how to get to your office. It does not need to try to rent a room closer to the city center, as the closer you are to the center, the more expensive rent. A beginner businessman does not afford the rental for 200 thousand a month.

Many entrepreneurs in this area making a business plan for repairing computers looking for a room for two rooms - one for receiving orders and the second for repair itself. We do not have such a budget to rent a floor of the house, so that we solve this problem in a simple way - extinguish part of the room with a display case from an opaque back wall, on which anything can be sold, and thereby get two rooms. So you will kill two hares at once, because you do not have to spend money on expensive rent and get the opportunity to sell mouse or keyboard for a computer.

Computer repair plan: personnel search

Not all businessmen understand the computers and know how to repair them, so this work itself will not work. It is necessary to find a specialist who can perform a large range of work, order from the supplier the items for installation on a non-working computer. You can disappoint you a little that a specialist in this area will require a salary of thousands of so 60 per month, which is just a magnificent amount. We will go different ways and find a specialist who does not require such a big wage.

In big cities there are always technical universities, computer engineering, network engineering or programming. Students of these university can do everything that we need is to reinstall the operating system, clean the computer, restore deleted files, replace the parts of the computer. Pass this universities and leave leaflets about finding an employee, describe the requirements and wages. For 20 thousand rubles a month, you have to build a queue from those who want to work, you only need to cut out nonprofessional. In the future, when the income rises to a certain plank, you can hire a professional, and so far we will bypassed students.

Where to start a business repair business

We decided to engage in the repair of computers and laptops, and not the restoration of video cards and motherboards, so that we need no expensive equipment. The maximum that we need is a soldering iron - to save fuses on the motherboard. Add a screwdriver with different nozzles here - to unscrew the computer lid or laptop, and the dust cleaning kit. All, on this, the cost of equipment will end.

Another thing is to buy software. Beginners Entrepreneurs are rushing immediately to buy several Windows licensed disks, without understanding that from this disk you can install the operating system for 4 computers. Probably, you will be discovered for you that the service centers establish pirated copies with the installation of a hacked key. The installation of the OS in the service center can do it in 800 rubles, while the license itself costs 4 thousand. It is worth asking its clients about whether they want a license for 4 thousand or a pirated copy for 800 rubles. All other software like codecs, drivers located on the official sites of the manufacturer in open access.

We equip your room with two tables, a display case and a wardrobe for consumables. One table will be used in the receiving part of the room, where you will receive a computer or laptop, write the type of breakage and all contact information, the second will be used by the engineer for repairing computers. Two tables will cost us 2.4 thousand rubles. The showcase will cost 2 thousand rubles, it will perform two functions at once. The cabinet for storing equipment and consumables will cost 1.5 thousand rubles. Add here 8 thousand rubles for the purchase of two computers.

Advertising - the basis of any business

Creating a business plan for repairing computers needs to be clearly understood how you will advertise your product. We will have three ways to advertise: advertising on the Internet, distribution of leaflets and a sorrevine radio.

Let's start with advertising on the Internet - this is the cheapest and at the same time the most effective way of advertising. Select a pair of the most visited Vkontakte groups of your city and buy promotional posts with your address and your service telephone. You can also create a page in this social network with a description of all firm services. It is better, of course, to have your website, but if you can't create it yourself, you should not do it at the initial stage, because professionals in web construction will ask a considerable amount for website creation. Advertise your company in all social networks, do not cease to do this, even when you have a constant stream of customers.

The second way to popularize your company will be the distribution of leaflets. Surely, many people have some problems with computers, but they do not know what to do with it and where to carry their petty. Rass leaflets in crowded places near shopping centers, offices. Even if one person from the hundreds received leaflets will come to you, this will pay off the advertising campaign. In addition, you can hand out leaflets with a coupon for free cleaning of a computer from viruses. For example: "Repair the computer and get free cleaning from viruses for free."

Think, how many of your friends have problems with a computer? Probably many. Advise them to visit your service, promise a discount and maintain the highest category. These clients will advise the service to their friends, those - their own. Sarafanny for the sake of creating a client base at times faster than any other advertising. In addition, customers who like your service are back yet.

Costs and potential income of this business

As we promised, computer repair business expenses will be high. We need to buy computers for receiving orders and diagnose breakage of 8 thousand rubles, two tables for 2.4 thousand, the cabinet for one and a half thousand rubles and showcase for 2 thousand. All disposable expenses will be 13,900 rubles. Slightly stretch the costs of the functioning of the enterprise - 20 thousand for rental of premises and 20 thousand per personnel salary. As a result, 40 thousand a month to work firm.

The potential income of the repair of computers is difficult to calculate due to the fact that it directly depends on the number of customers. But, we will try to calculate how much the most popular service in the service centers is cleaning the computer from dirt, reinstalling Windows and install basic programs. All together it will cost the client in 1800 rubles, while we do not spend a penny on consumables.

Computers, laptops and other digital equipment are in every home. These items are usually fairly expensive and most of the users are more profitable to repair them than changing new ones. This is especially true during the period. Here is a great reason to make a business plan for the service center for the repair of computers and open a successful case.

Planning features

First of all, you need to possess knowledge in the field of computer equipment and software or to have in the state of a person who is very good in this. The second, which should be taken care of at the planning stage, is to analyze its market niche. Actually, from marketing research of the computer services market and a business plan begins.

The service will be popular only if the competition is completely absent or minimal. In some areas or even cities, computers are not so in demand to open the service center. By the way, programmers are also considered to be able to repair PCs - they are also considered competitors, and quite serious due to the fact that their services are relatively cheap.

Services

What services are provided service centers:

• diagnostics and repair of computers and laptops;
• installing and updating software;
• setting up programs;
• replacing cartridges;
• restore remote data;
• replacement details.

Computer engineering wizards can work both in the office and leaving the house to the client.

A responsibility

In the service center, a significant part of orders falls on installing software. The difficulty lies in the fact that the licensing software is much more expensive than pirated versions. But customers, especially in small cities, do not like to overpay. Tip: Do not risk. It is better to immediately refuse to work with non-license programs. In Russian legislation, there is an article that provides for the punishment for the installation of pirated software: the responsibility is quite serious and can be threatened with even imprisonment.

Registration and search for premises

Register in the tax inspection is the most reasonable; But if in the future a network of service centers is planned, it is better to immediately organize a limited liability company.

As for the premises itself, the big and spacious office will not need. But in any case, it must be divided into 2 or 3 compartments - it depends on the scale of the enterprise and the number of employees. The location of the computer repair center should be near business centers, educational institutions, offices. The target audience is residents of the city or district, office workers and students. In general, a computer doctor is needed almost to all.

Equipment and personnel

So, the minimum cost of organizing the service center, in rubles:

• rental of premises - 20,000;
• equipment - 200,000;
• paperwork - 5,000;
• advertising - 20,000;
• additional costs - 20,000.

Total minimum amount of starting capital will be about 265,000 rubles.

Calculate income is rather difficult, because the profit depends only on the number of customers. The only thing that can be noted is: the cost of services of a professional master is high, and customers for prompt assistance are ready to pay any amount. Therefore, it all depends only on specialists and their competence.

The presented business plan of the computer service is designed for a newbie with a limited budget. But even in a big city and with large material possibilities should not be planned a large enterprise from scratch. Any organization can be expanded if it takes.

A large plus in the service business is the ability to conclude a contract for warranty repair and maintenance of equipment with a large company. But such firms give preference only to proven and serious service centers.

How to make a business plan: video