Why is the Internet speed on the laptop bad. Why is the internet slow? Algorithm for solving this problem


Very often, after checking the speed of the Internet connection, users ask themselves the question - "Why is the speed of the Internet less than it should be?" We will answer this question in this section.

We will try to do this briefly and in an understandable language, because an ordinary user does not need to bother himself with the technical difficulties and terms of the Internet industry.

For a simple understanding, you can draw an analogy with the water supply of an ordinary country house. It's no secret that the water pressure at the end point will depend on the diameter and length of the pipe.

The same situation is with the Internet connection. Only instead of the pipe diameter, we have all kinds of routers and Wi-Fi routers that can limit the bandwidth. Well, the length of the pipe is the same as the length of the Internet cable, the longer, the greater the loss.

Therefore, the first thing that needs to be done with a large difference between the declared Internet speed and the measured one is to exclude the influence of all intermediate devices in the form of routers and routers, and connect the cable directly to the computer's system unit.

Why Internet speed is less than it should be on Wi-Fi

If you do not have a computer, but only a Wi-Fi router for using the Internet exclusively for smartphones and tablets, then try restarting all devices. Including router and connected smartphone or tablet. If there is no result, then you can try to reset the router to factory settings. This is very easy to do, since in most cases on the router itself there is a small button on the back called "RESET".

It must be pressed with some thin object and held until all the indicators on the router blink (usually about 5-10 seconds)

After these manipulations, your router will be reset to factory settings.

When connecting, you will need to see the password on the router case.

If this procedure does not help, then you can ask your neighbors for a router to check. Now, fortunately, routers are installed in almost every apartment.

It should also be borne in mind that not all Wi-Fi receivers support high connection speeds. It may very well be that your smartphone can communicate via Wi-Fi at a much lower speed than the provider provides. In this case, it is worth testing your smartphone when connected to another Wi-Fi source.

Now let's move on to the computer.

If you connected the cable directly to the system unit, and the Internet speed remains very low and does not correspond to the declared one, then you should not immediately be angry with the provider.

The fact is that at the moment the computer can consume a large amount of traffic is not even noticeable to the user. This is especially true for updates to the Windows operating system, which downloads files in the background and very often the owner of the computer does not even know about it. Also, traffic can be consumed by all kinds of torrents, Internet radio and other programs. How to check it is described on the page

Therefore, for more accurate measurements, you need to make sure that there is no traffic consumption by the computer. Better yet, take measurements in a safe mode.

This is where the capabilities of an ordinary Internet user usually end. And for further searches for problems, you need to contact a specialist or provider. But we hope that these simple recommendations will help you bring the Internet speed closer to the desired one and your problems will end there.

Now you can check your internet speed again

Best regards, team. We are glad that you are with us.

Do you have low internet speed and want to increase it? Then read this article and find out how to increase your internet speed.

I won't reveal a creepy secret if I say that internet speed depends on only two factors: your internet provider and you. Perhaps you ask: what have I to do with it? Okay. I answer in order.

Factor one: your provider.

It provides an Internet connection and is fully responsible for the health and speed of the Internet connection. Providers often behave in bad faith in their duties and do not pay due attention to the development and maintenance of their communication lines and equipment. This leads to congestion of the lines, and as a result, a decrease in the speed of the Internet. As a rule, this situation can be observed during peak loads, in the evening.

Factor two: you. Rather, not you, but your skill, and most importantly, the desire to correctly configure that part of the Internet, the responsibility for which lies with you. Because, as a rule, most of the problems that prevent the normal operation of the network arise not on the side of the provider, but on the side of the user.

There are many factors that can affect low internet speeds.

The first, the most obvious, and the most common. Antivirus

Antivirus is truly a double-edged sword. It's bad without him, and not very good with him. Do you have an antivirus on your computer? Then conduct a simple experiment: check the Internet speed with the antivirus turned on (you can check it with anyone). Do not one, but at least 10 online tests. Calculate the average of the incoming and outgoing traffic.

What can be done?
Of course, the easiest option is to disable your antivirus completely. But this is probably not worth doing. You never know what ... It is better to carefully delve into its settings and change the traffic check mode to a softer one. Different antiviruses do this differently. Some have this opportunity, while others do not. This should be looked at in a specific case.

Second: There may be a low speed of the Internet through the router (if of course you have)

Fifth: Browser

Sixth: Install the program to accelerate the Internet Cfosspeed

How to use Cfosspeed is shown in this video

Detailed text instructions on how to use Cfosspeed can be found in the article There is also a link to the official Cfosspeed website!

Periodically, the traffic intensity decreases. It is necessary to consider what to do if the Internet speed of Rostelecom has dropped, how to fix the situation. There can be many reasons: equipment degradation, line problems, computer problems, etc. To normalize the data transfer rate, you should check the traffic using any of the available services. In most cases, the problem of the lack of the Internet is solved on its own.

If the available methods of restoring traffic have not yielded results, contact the operator and clarify what to do next.

The conditions regulated by the tariff plan and prescribed in the contract do not meet the user's expectations. There are several reasons for this:

  • erroneous idea of ​​the services offered by the provider, which is caused by incorrect recalculation of traffic units (MB, MB);
  • a decrease in the speed of the Internet, which should initially be higher, this often occurs at the stage of the final application, which is facilitated by factors: restrictions imposed by the provider, the subtleties of the server, channel bandwidth, network settings;
  • the presence of OS applications that overload the system.

Services for operational testing

If the Internet slows down Rostelecom, periodically there are problems with speed, they use online services or you can download a special program on your PC. Parameters that are checked:

  • incoming data;
  • outgoing data - the indicator is always lower than prescribed in the terms of the tariff plan;
  • packet data transmission time, taking into account possible errors, the degree of congestion, and an interval of no more than 60 ms is considered sufficient.

How to measure the current speed with Speedtest?

If the Internet is slow, you need to take drastic measures, but first it is recommended to check how much the data transfer rate has dropped. You can test the connection using the Speednet service. This is the most popular speed test. Instructions:

  1. Disconnect related equipment that is connected to the router.
  2. They close applications that add additional traffic load, since programs are constantly accessing the data channel.
  3. An online PC check starts.
  4. Upon completion, the data must be checked, compared with the parameters stated in the tariff plan.

You can repeat these steps by first connecting your computer to the router directly. There is a chance that in this case the parameter values ​​will be different - higher.

Speed ​​testing using the Rostelecom service

You should first disconnect the related equipment that is connected to the router. If you are interested in the answer to the question of why Rostelecom's Internet slows down, it is recommended that you first stop the applications. Then you need to go to the online service, start checking by clicking on the button in the working window. After a few seconds, the result will appear: information about the speed of incoming and outgoing data, as well as the waiting time when transmitting packets.

Other services

Traffic is checked in other ways as well. Available services:

  • PR-CY.ru;
  • 2ip.ru;
  • CY-PR.com.

In this case, preparation should be carried out according to the above instructions. There is another way. To test your speed, open a command prompt and type:

  • ping;
  • ping and server settings (check with the operator).

Why did Rostelecom's internet speed drop?

If the traffic is slow, not only external factors contribute to this: provider restrictions, an overloaded server, etc. When Rostelecom's Internet speed drops, other reasons are considered, including:

  • breakdown of home equipment;
  • incorrect browser settings;
  • viral activity on a PC;
  • overloaded OS;
  • processor malfunctions;
  • weather conditions in the area.

First, they consider the most likely factors, check each of the options for compliance with reality.

Problems from the provider

If the Internet speed of Rostelecom has dropped sharply, and this has not happened before, the reason may be a break in the line, equipment failure on the part of the provider, changing settings, overloading the server, or routine work to improve the functioning of the service. In the case when the connection periodically disappears, but then itself is restored, this may indicate the unstable operation of the provider's equipment. The connection speed rises to the declared speed shortly after the data transfer is stopped.

Router as the reason for the slowdown

There are 2 main factors:

  • failure of home equipment settings, which can occur due to frequent reboots, power surges, modem software updates;
  • if the speed periodically decreases, and the previous day the router was replaced, the reason for the deterioration in the quality of communication may be the low throughput of this model of the device, since its parameters do not correspond to the characteristics of the cable to be connected.

Try to change the login password when connecting to the router, configure it manually.

Browser issue

As the computer is running, temporary files accumulate and should be deleted. Clearing the cache. If the connection quality has deteriorated after updating the browser, a factory reset is performed. Conversely, in the case when an old version of the browser is used, it should be updated. When connecting to a Rostelecom provider, a low Internet speed may be the result of manually changing the settings. If it was not possible to correct the situation, it is recommended to check the quality of the connection in another browser.

Viruses

When the Internet goes out or the data transfer speed decreases, you should run the PC scan program for viruses. The reason for the decrease in traffic is the loading of the personal computer with virus software. The fewer applications open at the same time, the faster your PC runs. Antivirus sometimes also creates an additional load, so it is recommended to turn it on periodically.

Traffic limit

If the Internet speed of Rostelecom has dropped, you should study the terms of the tariff plan. The reason may lie in the restrictions imposed by the provider on traffic in different time intervals. To get unlimited internet access, it is recommended to choose a different tariff. Otherwise, you should reduce the time spent on the network, which will allow you to maintain the declared volume of traffic and correctly distribute it.

Computer operating system problems

An OS crash can also be the reason: the PC began to work slower, the server response time increased, the speed dropped to a critical level, and the browser pages stopped loading. In this case, restarting the OS will help. If possible, try connecting the router to another working computer. In the case when these manipulations provided access to the Internet, you will have to reinstall the OS on your personal computer.

PC memory or processor problems

Overloading of individual nodes can also cause a decrease in the Internet speed of Rostelecom. If the processor has weak characteristics, and, in addition, the PC has a small amount of RAM, the personal computer will work slowly, which will also affect the speed of loading browser pages. In this case, it is recommended to revise the capabilities of the PC, if necessary, replace individual nodes in order to increase its performance.

Weather

If Rostelecom's internet speed suddenly dropped, the reason may be strong wind, heavy rain, snowfall (depending on the season). Difficult weather conditions in the region lead to broken lines, collapse of pillars, flooding of wells with communications. As a result, the user may be left without communication for several hours / days, it all depends on how quickly the line is restored. In this case, you can call the provider to navigate the timing of the repair work.

How to increase the Internet speed of Rostelecom at home?

If a decrease in traffic is regularly observed, and sometimes it drops even lower, what to do in this case should be considered point by point:

  • check the PC parameters (browser settings, RAM size, processor characteristics);
  • the personal computer and the router should be rebooted, at the same time it is necessary to check the settings of the home equipment;
  • The PC needs to be scanned for virus software.

If there are no internal problems, you should call the operator's hotline. In this case, you can not only find out about the cause of the breakdown, but also clarify how long it will take to restore the line. In the telephone mode, they also clarify whether the conditions of the tariff plan have changed. If this information is confirmed, you need to revise the contract. If you wish, you can try to adapt to the new conditions.

Change of tariff plan and connection using new technologies

In the event that the provider has changed the terms of the tariff plan, other connection options are considered. In this case, you need to take into account your own preferences (traffic volume, data transfer rate). In addition, more efficient connection methods are being used today, for example, based on xPON technology. The ADSL standard is already outdated, replaced by Ethernet, 4G, wi-fi. Each of these technologies needs to be considered.

What are the reasons for the slow work of the Internet? We often have to ask ourselves this question. The reasons may vary. Unfortunately, at the moment modern technologies do not allow us to use the Internet without interruptions. Why has the internet speed dropped sharply? What's the matter? Let's figure it out.

Low speed reasons

Why did the internet speed drop? Probably the most common reason for slow internet speeds is problems on the ISP's server. An ISP is a company that provides you with Internet access. This phenomenon of an unexpected drop in speed, as a rule, manifests itself during severe bad weather. Powerful gusts of wind can disable a provider's workstation or break wires. In this case, you should call the provider and ask about the reasons for the lack of Internet.

Did you pay for the internet? Everyone knows that the Internet is not a free pleasure, but also not expensive. It is likely that you just got busy at work or with your daily activities and forgot to pay your Internet bill. In this case, the provider has every right to restrict your Internet access by completely disabling it. This situation is unlikely to be related to slow speed. But it is quite possible that your provider can deal with malicious defaulters with such gentle methods.

Another reason for crashes and a sharp drop in Internet speed is a malfunction of the site you are visiting. On sites that do not suffer from the problem of lack of users, but which, on the contrary, suffer from their dense stream, servers often fail due to channel overload. The capabilities of servers that process and transmit information are limited. If this is the case, then it can be easily verified. Go to any other site and see how fast it goes. If this site is working quickly and well, then the problem is really only with that site. Move on to it a little later. The problem will most likely be fixed. Most often, the Internet slows down precisely because of this.

The internet may be slow due to a malfunction of your modem. We are talking about ADSL modems. Sometimes the telephone signal that goes to the device in the same room as the modem disrupts, but simply blocks the signal going to the modem. This causes the modem to reboot and take some time to recover. There is a way out in this case. There is a device called a splitter. It is a small device that includes a common telephone cable. There are already two cables coming out of the splitter. One - into the phone, the other - into the modem. This allows the signals to be separated and not mixed. This is why internet speed sometimes drops.

And another reason for the slow operation of the Internet and a sharp drop in its speed is the congestion of the traffic provided by your provider. The volume of users who simultaneously use the services of the provider exceeds the norm. In this case, the connection speed can be significantly reduced.

Hello dear readers of the blog site At one time, when I worked as a computer foreman, I very often had to solve the problem associated with a decrease in the speed of the Internet when connected to the network through a router. The situation when the characteristics declared by the provider are very different from the actual ones occurs quite often. You can check it with special services, and how to do it, read the article . Let's consider the possible reasons why the Internet speed through the router drops and how you can solve the problem that has arisen.

External factors

The most common reason for slowing down internet speed is not the correct location of the wireless router, but rather its distance from the receiver.

If you installed your wireless device in the right place and think that the coverage area completely covers the entire area, then be sure to pay attention to external factors that may cause a drop in Internet speed:

  • The router is installed behind the doors of a mirrored wardrobe (one of the most common mistakes). The mirror works like a screen and there is simply a loss of packets, which affects the data transfer rate. In this case, it is enough to simply move the router out of the mirror;
  • Reinforced walls. The interlacing of the reinforcement, as in the first case, is a very significant barrier;
  • The router is installed in close proximity to the electrical panel. Not a common mistake, but power cables can cause interference (this whole thing is called EMC)

There are situations when the Internet cable was removed into the walls during the renovation of the apartment and the external laying will ruin the entire aesthetic appearance. In such a situation, you can or as it is also called a repeater. Many users use the second one or simply make it.

Wireless channels and operating frequency

Another reason that speed drops the Internet through a router can be a huge number of Wi-Fi networks around you. Most routers operate in the channel range 1 to 13, these are devices that operate at 2.4 Hz. And if there are a lot of wireless networks in your house, then they trite drown out each other, which leads to a decrease in speed. I will not go into all the details of the occurrence and solution of this problem here, since this is described in detail in the article . But I would like to note the problem for a new one, operating at a frequency of 5 Hz and, accordingly, having a larger channel range from 1 to 60,.

This phenomenon is quite common in new homes. As long as the house is sparsely populated and the number of installed wireless points is at a minimum, people simply do not feel discomfort. However, when the number of networks in a circle gradually begins to increase, exactly the situation that I described above occurs.

The figure below shows an example in which graphs of overlap of wifi networks channels are visible. These graphs clearly demonstrate the employment of certain channels.

Router firmware contains errors

It happens that when buying, the bandwidth is lower than the declared one. Usually drop in speedwifi due to errors in the internal firmware of the router. Also, low-quality firmware can cause periodic disconnections. Manufacturers of Wi-Fi devices are trying to eliminate all the shortcomings as soon as possible by releasing a new version of the firmware. The updated firmware can be found on the official website of your router manufacturer. Read about that on the pages of my blog.

Non-original wifi module drivers installed

When you yourself reinstalled the operating system and the software was installed on all hardware automatically, or after that you most likely get a non-original hardware program. It may seem that these devices are working correctly, but in fact they do not give out their full performance. Read about that in one of the articles on my blog.

Limitations of WIFI router

The problem with slowing internet speed may be due to router limitations. Usually, this situation occurs among owners of devices in a cheap segment (I include Wi-Fi devices worth up to 1,500 rubles to them)

I want to note that in order to achieve a stable signal and a fairly high performance, it is necessary to use equipment (laptop, phone) of the same manufacturer. Of course, it is very difficult to achieve this, since the gadgets are chosen not by the manufacturer, but by their characteristics. But this combination will allow you to avoid problems in the future.

Cheap routers cut speed very often for the following reasons:

  • WPA network encryption (speed reduction due to the time spent on signal encryption);
  • Large number of connections and heavy network usage. Due to the large number of connected devices, the router has to process the received and transmitted information for each device and the router processor from the cheap segment simply cannot cope with the large volume. The intensive use of the network can be attributed to work with a program such as , allowing you to download files from the Internet;

Do not leave the torrent client running if you are not using it at the moment, and if it automatically starts when you turn on the computer, then I advise you to use it only when necessary.

  • Weak signal strength.

Actually on this the reasons why the Internet speed drops are exhausted. In order to create a network with a stable signal and high bandwidth in your apartment, you should follow all the rules described in this article. If some of the rules are not followed, then this can greatly affect your work.

If there are visible symptoms of a drop in speed, I also advise you to contact your provider, who can remotely test the line for errors on the port. Sometimes it can be the cause of unstable work.

I hope this article will help in solving your question. However, I could not take into account some important points for you due to my inattention or ignorance. If you find information that can be supplemented with the material, then please leave it in the comments field. Also, do not hesitate to leave your questions, which I, or the blog readers will try to answer.