Courier company cdek (sdek) - what type of delivery is this? Tracking sdek sdek pick up the parcel by another person

In this article we will talk about the method of delivering parcels from Aliexpress through the SDEK courier service.

Is the delivery of CDEK parcels to Aliexpress tracked?

Delivery by SDEK

Tracking of goods is available throughout the entire route. Recently, the company has become especially popular, as smartphones, tablets and other electronics are sent through problem databases. In addition, since the service is a courier service, small items are sent through it very rarely.

First of all, the company is positioned as a courier company with home delivery.

How to track a parcel from Aliexpress sent via SDEK?

Before you know how to track an item shipped via SDEK, it’s worth understanding what companies look like. There are currently two formats:

ETSSD1000808985YQ
YDACK5000035364YQ

As you can see, these numbers have nothing to do with the international format, and therefore cannot be tracked on the Russian Post website. But this can be done on the official website SDEK .

On the main page, select

Next, on a new page, you will be asked to indicate the invoice number. In this case, the provided one is

Paste it into the appropriate line and select "Track"
After this you will see something like this:

SDEK statuses

How and how long does it take to send a parcel from China via Aliexpress and SDEK?

In addition to tracking, each buyer is also interested in the speed of cargo delivery. Approximately it is 15-25 days. Please note that this period begins to count from the moment of actual shipment, and not from the moment you receive the tracking number. As a rule, reliable sellers do this 2-3 days after payment for the order.

How does SDEK deliver parcels to the regions?

Sending SDEK parcels

Around the country, parcels are delivered to special delivery points, from where you can pick up your order. Or you can wait a little and the courier will contact you to clarify the place of delivery of the parcel.

If you cannot pick up the parcel yourself, you can ask a relative to do so, but just in case, he should have a photocopy of your passport with him. She may not be asked, but anything can happen, so it’s better to be on the safe side.

In conclusion, it is worth saying that, as a rule, tracking and delivery of parcels via SDEK does not cause any particular difficulties. In any case, when the product is registered in the warehouse, you will receive an SMS notification.

About other methods of delivering parcels from Aliexpress you can find out by clicking on the corresponding title below.

At the end of the document, the person certifying it makes an appropriate entry and affixes the organization’s seal. Validity period of a one-time power of attorney There is no general validity period of a power of attorney as such in the legislation. However, there is a reservation that if this written authority does not indicate the period of its validity, then the document will be valid for only 1 year. Based on this definition of the situation, it seems possible to write out powers of attorney, indicating in them various terms, even 100-200 years. Of course, the document will not be valid for that long, but will cease to be valid with the death of the principal. Speaking about a one-time power of attorney to receive a parcel, it can be noted that its period is further limited by the performance of a certain action - contacting the post office and receiving correspondence.

How to pick up a parcel and receive the cargo by proxy from SDEK?

It is important that your passport details must be entered in full.

The number of the Russian Post office where the parcel will be received with the full physical address of the office.
Date and place of execution of the power of attorney.
Original signatures of the principal and representative, as well as the wet seal of a notary, or other institution authorized to perform such actions.

The validity period of the power of attorney is prescribed at will, according to the legislation of the Russian Federation, this clause can be omitted, then it is considered that the power of attorney is valid for a year from the date of signing, but if desired, it can be set from several days to several years. An example of filling out a power of attorney to receive a parcel at the post office. The figure below shows a sample of a completed power of attorney to receive postal items.

One-time power of attorney to receive a parcel: sample, form

If a third party (in our case, the post office) carries out actions through your representative, but such actions are not expressly provided for in the power of attorney, no rights or obligations arise, and the third party will be responsible for such actions. Therefore, it is very important to correctly and completely formulate the instruction. It should be noted that if a power of attorney is needed to receive mail on behalf of a minor citizen, then, of course, it will not be issued by him personally, but by his legal representative - a parent or adoptive parent.
A power of attorney to receive a parcel, etc. can be drawn up as an independent (separate) document, or it can follow from the meaning of the agreement concluded between the principal and the representative. This provision is reflected in Part 4 of Article 185 of the Civil Code of the Russian Federation.

Power of attorney to receive parcels

It is in such cases that a power of attorney can come in handy, when the recipient is physically unable to come to the post office. Moreover, no matter for what reason a person cannot receive the parcel himself, postal employees will require this document and will not issue correspondence without it. Another circumstance that requires the issuance of a power of attorney is the situation when a legal entity is indicated as the recipient.

Naturally, the organization itself cannot appear at the post office; an employee authorized by the director receives the package for it. Rules for registration If a citizen knows that he should receive a postal item in the near future, but he himself will not be able to receive it due to various circumstances (business trip, illness, work, etc.), then it is necessary to take care of preparing a power of attorney in advance.

Documents for receipt

Attention

First, you need to determine the person who will be the trustee. At a minimum, this person needs to believe that he will not deceive or let you down. Secondly, a power of attorney to receive a parcel, a sample of which will be issued at any post office, must be written on paper.

An authority conveyed orally will have no legal force. As a general rule, all powers of attorney are certified by a notary. However, to receive postal items and other types of items, it will be enough to certify the document at the housing department at the place of registration (residence).

The head of the service organization must carry out the certification free of charge. If it is difficult for some reason to certify a document at the housing department, you can certify it at your place of work. In this case, the responsibility to perform this action rests with the management of the organization.

Power of attorney to receive a parcel: sample, how to draw up and certify

1 Rules for issuing SDEK parcels
2 Receipt of cargo by proxy
3 Delivery type selection widget
4 Memo to the recipient of the cargo

Info

But, unfortunately, unforeseen situations can occur here too. In order not to darken your mood from lost money and time, we recommend following the rules described below. Rules for issuing SDEK parcels After the cargo arrives at the company's branch, you will receive a notification in the form of an SMS message, email or phone call made by an employee of the SDEK call center.

It is quite simple to distinguish a one-time power of attorney from a long-term document - either it directly states that it was issued to receive mail only 1 time, or instead of the word “receive” it says “receive”. Invalidity of a power of attorney In order to avoid getting into a difficult situation when postal workers do not accept a power of attorney, it is better to formalize it in advance as required, avoiding violations of the law. Thus, this document will be invalid if the date is not indicated when drawing it up.

A simple formality, but without it, a power of attorney is not a document. Important nuances about the power of attorney A few more points that you need to know about the document in question. It may be cancelled. The form of such cancellation is not provided for by law.
However, it appears that there should be appropriate notice to the post office where the power of attorney is to be applied.

Documents for receiving cargo

Individual entrepreneur Personally By choice:

If a specific identification document is specified on the delivery slip, only that document will be required.
If the TIN is indicated on the receipt invoice, you will need an identification document, and optionally:
- certificate / notification of registration with the tax authority (original or notarized copy);
- an extract from the Unified State Register of Individual Entrepreneurs valid for issuance no more than 30 days before the date of provision (original or notarized copy);
- You can only provide a passport of a citizen of the Russian Federation, but on the condition that it contains a TIN mark.
If the cargo is delivered to the recipient's address and the individual entrepreneur works with a seal, an identification document and the individual entrepreneur's seal will be required.

Through a representative The identification document specified in the power of attorney.

Power of attorney to receive for individuals. persons

Power of attorney to receive the parcel. In certain life situations, this document may become simply necessary. Some features of its compilation are outlined in this article. When you need a power of attorney Over time, the popularity of postal items among ordinary citizens not only does not fall, but, on the contrary, increases.

Important

It is worth noting that the nature of such shipments has changed. If in the past, parcels were sent to each other by relatives living in different countries or cities, now the senders are organizations and entrepreneurs who trade via the Internet, as well as in other remote ways. At the same time, the rules in postal organizations regarding the receipt of correspondence remain the same: it must be collected directly by those persons indicated as the recipient.

In certain cases, the document ceases to be valid. This, as stated above, is the death of the principal. Cancellation and expiration also constitute termination. Other grounds for termination: death of the trustee, liquidation of the principal organization, recognition of the principal or his counterparty as insane, and others.
Thus, a power of attorney is an important and necessary document that should be prepared in advance and executed in accordance with legal requirements. The need to issue a power of attorney can arise quite unexpectedly, so it is always better to keep the form of this document at home, so that at the right time all you have to do is fill it out and take it to an organization that can certify it.

Authorized power of attorney to receive parcels at SDEK

You can find out the phone number of the desired pick-up point on the company’s website; in the “Office Addresses” section you need to select your city. You can also track where the package is currently located and change the date, time, address and mode of its delivery. To do this, enter the shipment number in the line located in the upper right corner of the Internet page.
Receiving cargo by power of attorney If the client belongs to the category of individuals, but does not have the opportunity to receive the cargo on his own, you need to draw up an appropriate power of attorney document. A copy of the client’s passport must be attached to it; this allows you to compare the passport data and personal signature. The person who receives the cargo must provide all of the above documents and a personal passport to a company employee. If it is not possible to make a photocopy of the principal’s passport, the drawn up power of attorney must be notarized.
Identity document. Optionally:

Notarized power of attorney;
power of attorney with the seal of the organization, drawn up according to the sample;
organization seal (only when delivering cargo to the recipient’s address);
stamp of the organization indicating the organizational and legal form, company name and location (only when delivering cargo to the recipient’s address).

Individual Personally Identification document, the details of which were indicated by the shipper upon dispatch. Through a representative Notarized power of attorney. The identification document specified in the power of attorney. It is allowed to release cargo by power of attorney, executed in simple written form, provided that it was executed by the consignee indicated in the consignment note in person at the terminal in the presence of a Business Lines employee involved in the delivery of the cargo.

It is worth immediately noting that this type of delivery is usually used by other transport companies. That is, the parcel first goes from the sender’s country (export) and before import (arrival in the destination country) by one transport company (usually ehy express, sf express, etc.), and at this time the track number can be tracked on their website to check the tracks , and after import, the parcel is delivered to the destination country using SDEK. In this case, you will most likely be given an invoice number (or it will be indicated in the track number information on the website of the original delivery service) and you will be able to track the track number on the SDEK website, and on the tracker of the sender’s company there is also often track information on everything routes. For an example of this "double shipping" you can look at the articles on shipping.

The CDEK company (in Russian SDEK, also searched for the word SDEK) is one of the five largest courier companies in Russia on the market express delivery. The company is also a member of the National Association of Distance Trading (NADT). Currently the company has more than 300 branches and representative offices, and delivery is possible to more than 5,000 locations.

The track number, as a rule, consists of numbers or ends with a letter and looks like - xxxxxxxxxx, xxxxxxxxxxxE.

Delivery is carried out by a courier to your apartment or office, against signature; to verify your identity as the recipient, you must present a passport.

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

Today, companies involved in the transportation of goods are very popular. This is explained by simplicity and convenience. By using the services of such organizations, you can save not only time, but also money. Due to constantly growing competition, the bar for service and quality is at a very high level. But, unfortunately, unforeseen situations can occur here too. In order not to darken your mood from lost money and time, we recommend following the rules described below.

Rules for issuing SDEK parcels

After the cargo arrives at the company's branch, you will receive a notification in the form of an SMS message, email or phone call made by an employee of the SDEK call center. A special feature of the company is the presence of delivery points.
Thus, you can pick up the parcel by pick-up; to do this, you need to indicate the address of the office from which it will be most convenient for you to pick up the cargo. It is also possible to order courier delivery, but, of course, you need to pay for it additionally. To do this, go to the company’s official website and go to the “Application for calling a courier” section, then fill out the form and leave a request.

When picking up, you must provide a passport of a citizen of the Russian Federation or a foreign passport. In addition, you can pick up the cargo by presenting other documents: identification card, driver's license, residence permit, military ID. Before you go to the delivery service to receive the cargo, make sure that it has been delivered to the previously specified point. To do this, you need to either wait for a call from a SDEK employee, or call yourself. You can find out the phone number of the desired pick-up point on the company’s website; in the “Office Addresses” section you need to select your city.

You can also track where the package is currently located and change the date, time, address and mode of its delivery. To do this, enter the shipment number in the line located in the upper right corner of the Internet page.

Receipt of cargo by proxy

If the client belongs to the category of individuals, but does not have the opportunity to receive the cargo on his own, you need to draw up an appropriate power of attorney document. It is necessary to attach a copy of the client’s passport to it, this allows you to compare the passport data and personal signature. The person receiving the cargo must provide all of the above documents and a personal passport to a company employee.
If it is not possible to make a photocopy of the principal’s passport, the drawn up power of attorney must be notarized.

If the cargo is registered in the name of a legal entity, then upon receipt you must have with you a power of attorney issued on behalf of the recipient (appointment order) and the manager’s passport.
A sample power of attorney can be downloaded from the company’s official website.

Delivery type selection widget

SDEK has created a visual interface element with which you can perform the following functions:

Select a city with display of goods delivery points in it; Calculate delivery according to the specified dimensions; Select a point for delivery of goods; Display in detail all information about the point of delivery of goods; Configure the display and connection of an interface element;

Memo to the consignee

After you are notified that the cargo has arrived, you must take the following actions:

Before receiving, familiarize yourself with the conditions under which the cargo is stored and delivered;
upon receipt, check whether the product or packaging material is damaged;

If there is damage, you must:

draw up an act;
write an official complaint;
collect the entire package of documents about the cargo;
send documents to the claims department;